Making my journey even smoother

Who doesn't enjoy that extra bit of comfort while travelling? As a Flying Blue member, you can spend your Award Miles on various flight-related services, such as an upgrade, extra baggage allowance, shopping or extra comfort on board.

Upgrade award: the luxury of travelling in style

Do you feel like travelling in, for example, Business Class on your next trip? No problem! Starting from 7,500 Award Miles, you can upgrade your ticket and enjoy the luxury and comfort of Business Class. Find out all about upgrade awards below.

For example

Amsterdam to London
7,500 Miles to upgrade from Economy Class (booking class B) to Business Class
Paris to New York
15,000 Miles to upgrade from Economy Class (booking class Y) to Business Class
New York to Buenos Aires
25,000 Miles to upgrade from Economy Class (booking class Y) to Business Class
Beijing to Sydney
39,000 Miles to upgrade from Economy Class (booking class Y) to Business Class

Benefit from extra comfort on board your next flight

Have you ever considered an upgrade to a higher travel class to enjoy the advantages and services related to it, such as extra baggage allowance, priority boarding and, if applicable, lounge access? Instead of paying a higher rate, you can enjoy the privileges of a higher travel class by using your Miles for this upgrade. In this case, it is called an 'upgrade award'. Upgrade awards can be requested for flights with AIR FRANCE, KLM, Aircalin, Kenya Airways, Delta Air Lines, and selected SkyTeam airlines.
The number of Award Miles you need for an upgrade award depends on your destination, original booking class and the airline that operates the flight. The number of Miles you earn for the flight depends on the conditions of the ticket that you originally purchased.
Sign in for upgrade calculation
     

Important information on availability and booking conditions

Please take into consideration that some conditions and restrictions apply before arranging an upgrade award for your flight:
  • Upgrade awards are always subject to availability.
  • With AIR FRANCE and KLM, all paid booking classes are eligible for an upgrade award booking. On selected SkyTeam airlines, the number of eligible booking classes is limited to one or two. Be sure to check the table below for an overview of the eligible booking classes per airline.
  • Award tickets are not eligible for upgrade awards.
  • Upgrade awards are offered on the basis of a one-way journey from zone to zone. Therefore, if you have booked a roundtrip and want to travel in a higher travel class both ways, upgrades must be requested for the segment(s) of the out- and inbound flight(s).
  • On some codeshare flights upgrade awards cannot be offered and restrictions and/or blackout dates apply for some airlines or routes.
  • You will be able to enjoy the advantages and services related to your new travel class during your trip. However, the number of Miles you earn for this trip will be based on the conditions of the ticket that you originally purchased.
  • The number of Miles needed for an upgrade award depends on your destination, original booking class and the airline that operates your flight.
Please be advised to first check whether there are upgrade awards available for your flight and, if applicable, whether your SkyTeam ticket or flight is eligible for an upgrade by contacting the Flying Blue Service Centre.
Overview of the eligible booking classes for upgrade awards for each airline:
Offered on:
From (paid booking class) to (upgraded travel class):
AIR FRANCE flights within Europe


Intercontinental AIR FRANCE flights


Intercontinental AIR FRANCE flights - exclusively for Flying Blue Elite members
Economy (Y, B, M, U, K, H, L, Q, T, E, N, R, V, X) → Business

Economy (Y, B, M, U, K, H, L, Q, T, E, N, R, V) → Business
Premium Economy (W, S, A) → Business

Business (J, C, D ) → First
KLM flights within Europe

Intercontinental KLM flights
Economy (Y, B, M, U, K, H, L, Q, T, E, N, R, V, G, X) → Business
Economy (Y, B, M, U, K, H, L, Q, T, E, N, R, V, G) → Business
Aircalin
Noumea - Tokyo Narita / Noumea - Osaka Kansai Int.
Economy (Y, B, S, H) → Business
Economy (Y, B, S, H, R) → Business
Kenya Airways Economy (Y, B, M, U) → Business
Delta Air Lines Economy (Y, B, M) → Business
Aeroflot Economy (Y, S) → Business
Aeromexico, China Airlines, China Southern Airlines, Korean Air* Economy (Y) → Business
Czech Airlines Economy (Y, M) → Business
TAROM Economy (Y, B) → Business
* Some restrictions may apply. Please contact the Flying Blue Service Centre before booking your flight for more information about the eligible booking sub-classes of Korean Air.
Disclaimer:
This overview has been compiled with the utmost care. Despite our constant attention, the content may be subject to incompleteness and incorrectness regarding the latest situation. This overview is solely for informational purposes and no rights may be derived from it.
     

How can you request your upgrade award?

The easiest way to request your upgrade award is by calling the Flying Blue Service Centre. Upgrade awards can be requested until 24 hours before your flight with AIR FRANCE, KLM, Aircalin, Kenya Airways and Delta Air Lines and until 72 hours before your flight with a selected SkyTeam airline. However, because of the limited availability, we do recommend you to inquire about the upgrade possibilities as soon as possible. Our booking service agents can give you the most up-to-date information about the availability on all segments of your flight.
     

Last-minute upgrades with AIR FRANCE and KLM

If you decide to get an upgrade for your AIR FRANCE or KLM flight at the last moment, you can arrange this in person at the airport on the day of departure. It is also possible to arrange your upgrade on board your flight. You can do this for KLM flights from and to Amsterdam and selected AIR FRANCE flights. Please check the possibilities with the purser on duty.

Last-minute upgrades, if available, can be booked only for the first segment of the flight.

     

Online upgrades with AIR FRANCE and KLM

You can check online if your ticket with AIR FRANCE or KLM is eligible for an upgrade. This can be done up to 24 hours prior to departure via Manage/Modify my booking at airfrance.com or My Trip at klm.com.

Questions?

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