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If you need specific info on Flying Blue, just select the topic below.

  • What’s the difference between Award Miles and Level Miles?
    Award Miles are the ‘currency’ of the Flying Blue programme. You can earn and spend them with AIR FRANCE, KLM and many of our Flying Blue partners, both in the air and on the ground. Award Miles don’t count towards your membership level.

    Level Miles enable you to reach a higher membership level in the programme and can’t be spent. They remain valid for 1 calendar year (1 January to 31 December).

    Read more about Flying Blue Miles
    Watch the video for more information
  • When will I receive my Miles?
    You’ll get your Award Miles and Level Miles automatically credited to your account after your flight. If you travelled with AIR FRANCE or KLM, this can take up to 2 weeks. If you travelled with one of our other partner airlines, this may take up to 8 weeks.

    Miles earned with our non-airline partners will be credited to your account within 6 to 8 weeks.
  • What are Award Miles and how can I earn and spend them?
    Award Miles are the ‘currency’ of the Flying Blue programme. You can earn and spend them with AIR FRANCE, KLM and many of our Flying Blue partners, both in the air and on the ground.

    Check out all options for earning Award Miles
    Check out all options for spending Award Miles
  • What is my current Award Miles balance?
    You can find your current Award Miles balance in your account. Go to your Dashboard to see how many Award Miles you can spend.

    Log in to your account
  • How long are my Award Miles valid?
    Your Award Miles are valid for life and will never expire as long as you take 1 qualifying flight (i.e. a flight with a fare that earns Level Miles) every 2 years with AIR FRANCE, KLM, Aircalin, HOP!, Kenya Airways, TAROM, Transavia, Air Corsica or one of our SkyTeam partners.

    Learn more about Miles

  • How can I buy Award Miles for myself?
    Need some additional Miles to treat yourself to an award ticket, a hotel stay, or a product from our Flying Blue Store?

    Learn more about buying Miles
  • How can I buy Award Miles for someone else?
    Give Miles to friends and family! It's a gift every traveller can use for flights, hotels or a new gadget from the Flying Blue Store.

    Learn more about gifting Miles
  • How can I collect Award Miles that someone else bought for me?
    If somebody has bought you Award Miles, you can log in with your Flying Blue number and use the confidential code that we sent to you to collect your Miles.

    Learn more about collecting Miles
  • How can I transfer Award Miles?
    Show your generosity and transfer Miles. If your friends and family need extra Award Miles, simply transfer them to their accounts.

    Learn more about transferring Miles
  • Can I buy, spend or transfer Level Miles?
    It’s not possible to buy, spend or transfer Level Miles. The Level Miles you earn during a calendar year determine your membership level.
  • What is my current Level Miles balance?
    You can find your current Level Miles balance in your account. Go to your Dashboard to see how many Level Miles you have.

    Log in to your account
  • How long are my Level Miles valid?
    Level Miles are valid for 1 calendar year. Each year on 1 January, your Level Miles balance will be reset to 0, except in the case of Carry over Level Miles.
  • What are Carry over Level Miles?
    Carry over Level Miles are Level Miles that are carried over to the next calendar year. If you’re an Elite or Elite Plus member who (on 31 December) earned more Level Miles than were required to maintain your current membership level – or reach the next level – your surplus Level Miles will be carried over to the next year. If you have not maintained your membership level, the Level Miles will not be carried over.
  • Can I transfer my Level Miles?
    Level Miles are personal and cannot be transferred.

Not what you're looking for? Contact us.

  • What’s the difference between Award Miles and Level Miles?
    Award Miles are the ‘currency’ of the Flying Blue programme. You can earn and spend them with AIR FRANCE, KLM and many of our Flying Blue partners, both in the air and on the ground. Award Miles don’t count towards your membership level.

    Level Miles enable you to reach a higher membership level in the programme and can’t be spent. They remain valid for 1 calendar year (1 January to 31 December).

    Read more about Flying Blue Miles
    Watch the video for more information
  • When will I receive my Miles?
    You’ll get your Award Miles and Level Miles automatically credited to your account after your flight. If you travelled with AIR FRANCE or KLM, this can take up to 2 weeks. If you travelled with one of our other partner airlines, this may take up to 8 weeks.

    Miles earned with our non-airline partners will be credited to your account within 6 to 8 weeks.
  • What are Award Miles and how can I earn and spend them?
    Award Miles are the ‘currency’ of the Flying Blue programme. You can earn and spend them with AIR FRANCE, KLM and many of our Flying Blue partners, both in the air and on the ground.

    Check out all options for earning Award Miles
    Check out all options for spending Award Miles
  • What is my current Award Miles balance?
    You can find your current Award Miles balance in your account. Go to your Dashboard to see how many Award Miles you can spend.

    Log in to your account
  • How long are my Award Miles valid?
    Your Award Miles are valid for life and will never expire as long as you take 1 qualifying flight (i.e. a flight with a fare that earns Level Miles) every 2 years with AIR FRANCE, KLM, Aircalin, HOP!, Kenya Airways, TAROM, Transavia, Air Corsica or one of our SkyTeam partners.

    Learn more about Miles

  • How can I buy Award Miles for myself?
    Need some additional Miles to treat yourself to an award ticket, a hotel stay, or a product from our Flying Blue Store?

    Learn more about buying Miles
  • How can I buy Award Miles for someone else?
    Give Miles to friends and family! It's a gift every traveller can use for flights, hotels or a new gadget from the Flying Blue Store.

    Learn more about gifting Miles
  • How can I collect Award Miles that someone else bought for me?
    If somebody has bought you Award Miles, you can log in with your Flying Blue number and use the confidential code that we sent to you to collect your Miles.

    Learn more about collecting Miles
  • How can I transfer Award Miles?
    Show your generosity and transfer Miles. If your friends and family need extra Award Miles, simply transfer them to their accounts.

    Learn more about transferring Miles
  • Can I buy, spend or transfer Level Miles?
    It’s not possible to buy, spend or transfer Level Miles. The Level Miles you earn during a calendar year determine your membership level.
  • What is my current Level Miles balance?
    You can find your current Level Miles balance in your account. Go to your Dashboard to see how many Level Miles you have.

    Log in to your account
  • How long are my Level Miles valid?
    Level Miles are valid for 1 calendar year. Each year on 1 January, your Level Miles balance will be reset to 0, except in the case of Carry over Level Miles.
  • What are Carry over Level Miles?
    Carry over Level Miles are Level Miles that are carried over to the next calendar year. If you’re an Elite or Elite Plus member who (on 31 December) earned more Level Miles than were required to maintain your current membership level – or reach the next level – your surplus Level Miles will be carried over to the next year. If you have not maintained your membership level, the Level Miles will not be carried over.
  • Can I transfer my Level Miles?
    Level Miles are personal and cannot be transferred.

Not what you're looking for? Contact us.

If you have a Flying Blue account but can’t log in, or you couldn’t find the answer you were looking for, please contact us:

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