Get in touch with Air France through Facebook Messenger

Receive all relevant information and updates on your Air France flight

1st E-Retailer abroad, Air France is constantly working on improving and innovating their services. You can now contact Air France on Facebook Messenger and receive your boarding pass on messenger automatically thanks to a new automation service! In addition, You will soon be able to receive automatic notifications on messenger such as booking confirmations, check-in reminders and the latest flight information.
Air France’s Messenger service is at your disposal 24/7 in French and English, and 7/7 in German, Spanish, Italian, Portuguese, Korean, Chinese and Japanese. Questions about baggage? You can ask our chat-bot everything you need to know about baggage – anytime!

Air France aims to provide you with the best customer experience available. Anticipating your needs and being innovative is in Air France’s DNA.
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Use your Award Miles to book a flight

Each month, new Promo Award tickets: save up to 50% on Miles!

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Use your Award Miles to book a flight

Each month, new Promo Award tickets: save up to 50% on Miles!

Book your award ticket